Maureen and I want to thank you for the outstanding service you've provided. Your firm logo says "Home Town Feel World Class Service" ... and this is clearly more than just a motto at Sterling Properties. It is truly how you run your business in serving clients!
You were extremely helping in narrowing options to find the property that best met our vacation home needs. You listened carefully to our goals, preferences, and likes/dislikes-showing us homes that were good ·choices. We were abl.e to find just the right home in a very short time based on your thoughtful apprpach and solid research. You helped us negotiate wisely and close the deal quickly. And you represented our best interests as a fiduciary – the same high standard of care we follow in serving our clients. In a world too often filled with conflicts of interest, it was refreshing to know that you put our needs first.
But what has truly amazed us is incredible service after the sale – going the extra mile on so many occasions well after the deal had closed and commissions were paid. You have treated us as friends – not just customers – and we cannot thank you enough. From re-keying the property, arranging for a handyman to complete a few items on our wish list, meeting-the alarm installer, coordinating furniture deliveries, and even keeping an eye on the home, you have been there for us. We call this "Wow Service" at our firm – and you have delivered it with flying colors.
You truly have made us feel at home and provided world class service, exceeding our every expectation. You are like a great next door neighbor – something that is hard to find these days. You can count us among your biggest fans – and should feel free to share our comments with new potential clients. We thank you again – and are sure others will be happy they decided to work with you too.
Kirk P. Greene
Michael was spot on with every facet of the selling, looking and buying process. His knowledge of the entire process was truly amazing. His patience with us during the long and sometimes painful house-hunting saga, was something to behold. We would call on him again for any real estate venture in a heart beat. He really delivers!
Michael guided us through the competitive market of Santa Barbara in search for our home. He was dedicated to meeting our needs and was very estute in locating properties that fit our budget and desires. When we got overwhelmed with the search, he never did, and always stuck by us. Michael went above an beyond locating us the perfect property. If anyone asks us about recommending a Realtor in Santa Barbara, our reply is not “oh, yes, we know one” we reply, “ we have a friend…” We are grateful for his efforts.
It all began with a thought for us "Let's move to Santa Barbara!". It sounded pretty simple at the time, find a realtor, obtain the loan approval, and purchase a house. How hard could it be? We soon found out it's not so easy to find that perfect California bungalow in Santa Barbara!
That's where the both of you stepped in and helped us search for our dream home! You understood the market in Santa Barbara and diligently worked with us over the years as we pursued our dream. We lost track of how many times we were outbid by other offers, but you always remained by our side knowing our house was out there somewhere in this beautiful city.
As a result of your dedication, hard work, patience, loyalty and kindness we found our little bungalow in the perfect location. We look forward to seeing you around town and hope that you can occasionally pop in to see how we are coming along with the renovations!
In closing, I carry a quote with me that you had sent us: "Put your heart, mind, soul into even your smallest acts. This is the secret of success". Thank you again for making our journey a success story!
Doug and Lynn Dodge
I can’t say enough about Michael Humphrey. Without his guidance and expertise, I wouldn’t be living in my lovely home in Santa Barbara. Michael stuck with my husband and me for more than two years until he found a home in the area of town we wanted, at a price we could afford. I would highly recommend Michael. He is honest, hard-working, diligent and a pleasure to deal with. Use Michael…he’s the best!
I don’t usually write these kind of reviews, but when it came to Michael’s service and professionalism, I just had to make a comment. Not only did Michael work with me for a year to find my dream home, but he never said I was asking for too much or being too picky. He just continued to refine his search until my dream home appeared, complete with a chicken coop! Now we have fresh eggs daily. Thank you Michael!!!
We want to find a way to thank you for the amazing home that we are gearing up to move into. After several years of patience and persistence, you found us a modest home on a large piece of property where we could nurture and raise our children in a safe, progressive environment. The home contains all of the reasonable elements on our wish-list and was within our price range. The fact that you could get us to sign a contract offer for a home, SIGHT UNSEEN, speaks volumes of the confidence and trust we placed in you. You delivered professional, courteous and prompt service to our requests and concerns. We asked a lot of questions and occupied much of your time looking at properties and drafting contracts, while you remined poised and collected. As first-time home buyers, you provided us with great insight and guidance for all or our inquiries or the processes involved, which likely exceeded the regular home-buyer concerns. You were able to effectively mitigate our skepticism by providing us with resources, thoughtful replies and patience. You worked efficiently, with integrity and were always prepared with all the documents related to our files, beyond what was expected. The combination of high-tech and courtesy addressed both my wife’s and my style of communication.
We can’t thank you enough! We’re very proud, as first-time home buyers, about this home we’re about to move into. Again, we appreciate your professionalism, courtesy, intelligence and for all the resources that you were able to provide for us. We would strongly recommend you to any of our friends who are in the position to buy a home.
You will forever have a special place amongst our family as the guy who helped us find this tremendous home.
May your holiday wishes come true, and may the upcoming years bring you peace, abundance, happiness, health and continued success!
The Laub Family
Michael has been a great agent and Broker both at the time of the sale, and equally important, after the sale. He has gone above and beyond the call of duty and I really appreciate his professionalism. His knowledge of renovating property was extremely helpful. Thanks to him, I have my second home!
Michael is the best there is! He really is your one stop, shop! You don’t have to go anywhere else. We found Michael to be extremely professional and ALWAYS looking after his client’s interests. I would have no hesitation or reservation recommending Michael Humphrey to represent your real estate needs. Personally, I would hate to have Michael representing the “other side” of the deal. I want him on my side of the fence!!!
Michael was incredible when it came to selling our home and buying a new one. His knowledge of the entire process was truly amazing and we felt very comfortable right away. His patience with us during the entire process was very refreshing. We never dreamed we would be so happy in our new place. He really does what he says he can do! Truly a miracle!
I have to say Michael’s knowledge of the Santa Barbara market is amazing. From the beginning of his “Romance Tour” we fell in love with this city all over again. By the end of the tour, Michael knew exactly what we wanted and what we could realistically afford. It’s hard to believe we only looked a four homes and found ours right away. He really listens and delivers!